Edelman

Privacy & Security

Our Company

Edelmanhome.com is a website of and belongs to Edelman Plumbing Supply, Inc.  Users of Edelmanhome.com are solely responsible for compliance with all statutes, rules and regulations, whether local, state, federal or foreign, applicable to the use of Edelmanhome.com and the information, content and services contained herein.  Edelman Plumbing Supply, Inc., intends and has designed Edelmanhome.com for users of 18 years of age and older, and does not authorize use by anyone younger than 18.

By using Edelmanhome.com you agree that you have read and understood these “Security & Privacy” terms and to comply with and be bound by them.

Our corporate website can be viewed here.

Our postal address is:
26201 Richmond Road
Bedford Heights, Ohio 44146

We can be reached online through our online Customer Service center and via phone at (216) 591-0150.

Transaction Security

We electronically verify each transaction with the credit company, processing only those orders authorized by the credit company. In the case of a suspicious or declined transaction, our company may contact you to confirm the validity and ensure your identity or cancel that order with full notification.

We work to protect the security of your information during transmission by using Secure Sockets Layer software (also known as “SSL”), which encrypts information you input at 128-bit strength. This encryption is often symbolized on most web browsers by a small padlock appearing on the bottom bar of the window and the address of the window changing from http:// to https://, meaning a secure connection. In the event that an order cannot be completed, please contact our Customer Service. If our website cannot establish a secure connection, we will not risk your confidential information  and it will not be transmitted.

Information You Give Us

We receive and store any information you enter on our Web site or give us in any other way. We use the information that you provide for such purposes as responding to your requests, customizing future shopping suggestions, improving our store, and fulfilling your order.

*Emails: Email addresses we receive are used to contact you concerning inquiries before, during and after your order is placed, solely concerning your order. We also use email addresses for our Newsletters (more information below).

Opting-Out

Edelmanhome.com provides users the opportunity to opt out of receiving communications from us at the point where we request information about users.  At your request, we shall remove all of your information from our database.

You can send your request by e-mail to mail@edelmanhome.com, or by phone or U.S. Mail, in order to unsubscribe from any or all email lists.

Requesting to See Your Personal Information

You may request via e-mail, U.S. Mail or telephone that we provide you with the personal information we have concerning you.  Once you receive this information, you may request that we modify or remove any of your personal information.  We reserve the right to verify your identity before sending you this information.

Links to Other Websites

Edelmanhome.com contains links to other websites.  Edelman is not responsible for the privacy practices or the content of such websites.  Occasionally, you may receive cookies from third-party advertisers, partners and vendors.  We do not control these cookies.

Automatic Information

We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use “cookies,” and we obtain certain types of information when your web browser accesses Edelmanhome.com. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at Edelmanhome.com if we cannot recognize you, we want you to be aware that these tools exist.

Services Provided by Third Parties
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

  • Google, as a third party vendor, uses cookies to serve ads on this site.
  • Google’s use of the DART cookie enables it to serve ads to our users based on their visit to your sites and other sites on the Internet.
  • Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

Cookies

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as the storage of items in your Shopping Cart. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, if you disable cookies, you will not be able to purchase from Edelmanhome.com. We recommend that you leave them turned on or please contact our Customer Service to have your order placed.

Emails and Newsletters

Because we value your right to privacy, we do not sell or otherwise share your contact information to unrelated third parties. We use email as one of the primary methods of communicating with our customers. The emails we send may be related to a variety of issues, including:

  • A direct response to an inquiry,
  • Communication concerning an order (receipt, shipping confirmation, etc), or
  • Promotional emails you have indicated you wish to receive.

From time to time, we may notify you of special offers based on your purchasing history with us. If you create a “Saved Cart”, or have one created by our staff, you may receive follow-up emails related to this Saved Cart. You may unsubscribe at any time by following the simple instructions contained in the emails. Unsubscribing will not apply to any future Saved Carts that you create. If you have signed up to receive our promotional emails and wish to stop your subscription, you'll find easy-to-follow unsubscribe instructions in each promotional email. You may also change your subscription status at any time by:

  • Logging into your account and editing your "Change Billing Info"
  • Sending an email to Contacting us by phone at (216) 591-0150. Representatives in our call center can also alter your subscription preferences.

Sharing Information

Information about our customers is an important part of our business, and we are not in the business of selling it to others.

Conditions of Use, Notices, and Revisions

If you choose to visit Edelmanhome.com, your visit and any dispute over privacy are subject to this notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Ohio. By visiting Edelmanhome.com you acknowledge and agree that your visit is governed by these “Security & Privacy” terms, as they currently exist and as modified by us in the future.  If you have any concern about privacy at Edelmanhome.com, please send a thorough description of your concern to our Customer Service team and we will try to resolve it. Our business changes constantly. This Notice and the Conditions of Use will also change, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. Please check our website frequently to see recent changes.

Copyright © 2012-2013 Edelman All Rights Reserved.

Last Updated: May 8, 2013